WhatsApp Banking
Surat National Bank is always trying to provide best services to the customers. WhatsApp Banking is another addition to our digital banking services. WhatsApp is a direct platform that allows banks and customers to meet in an instant window. With Banking services on WhatsApp, customers can receive direct messages from the bank on new product notifications and alerts. Customers can send direct messages to their bank seeking answers to their queries on fixed deposits, loans, ATM cards etc.
Who can use WhatsApp Banking Service?
- The customer is an individual and is a major.
- The customer is having at least one operative account (Savings / Current / CC-OD) as a main holder.
- The customer has registered its Indian Mobile Number with the bank.
- Non-customers will be provided limited services such as viewing Deposit and Loan/Advances Interest rates.
How does WhatsApp Banking work?
- If you are a Surat National Bank customer, you can call from your registered mobile number or send a 'Hi' from your WhatsApp to 9328874396, the Surat National Bank WhatsApp Banking number OR Simply scan the QR Code using your mobile and avail the services offered by us.
- You will receive an immediate response from the bank welcoming you to their instant banking services on WhatsApp.
- A menu of the services offered will roll out on the screen, select the service you require. From digital banking channel-based services to fast tag services, wealth management services and digital loan services to other services and facilities, this instant banking solution is the easiest way to reach your bank account.
Features of WhatsApp Banking
Information Services :
- Account Balance
- Mini Statement
- Detail Statement
- Today's Clearing
- Branch IFSC Details
- Deposit Rates
- Loan Rates
- What's New
Operation Services :
- Block Debit Card
- Cheque Book Request
- Cheque Stop Request
- Positive Pay Request
There are no service charges for using Surat National Bank’s WhatsApp Banking services. However, charges will be applicable as per customer’s data plan with the telecom service provider.